✨ SUKAISTORE – Frequently Asked Questions (FAQ)
🔹 1. What is the minimum order amount?
🛒 The minimum order is 200 AED, excluding shipping. Shipping fees are calculated at checkout based on your location and order weight.
🔹 2. How long does delivery take?
✅ We offer pre-order delivery in 10–12 days across the UAE. In-stock items are delivered within 24–48 hours.
🔹 3. Are the products authentic?
💯 Yes! We only sell 100% authentic Korean, USA, and Indian beauty products, sourced directly from authorized suppliers.
🔹 4. How can I track my order?
📦 Once your order is shipped, we’ll send you a tracking number via WhatsApp or email.
🔹 5. Do you accept returns or exchanges?
🔁 If your item arrives damaged or incorrect, please contact us within 48 hours for a replacement or refund.
🔹 6. Can I order wholesale?
🤝 Yes! Visit our
Wholesale Signup Page or message us on WhatsApp to apply. Wholesale pricing is available for qualified resellers.
🔹 7. Which payment methods are accepted?
💳 We accept Cash on Delivery, Card Payments, and Apple Pay for online orders.
🔹 8. Do you deliver outside UAE?
🌍 Yes, we deliver to Qatar, Saudi Arabia, and India. Please allow an additional 3 days for shipping due to international transit.
